5 Star Hotel
Hotel assessment:
5 star: Interior areas and bedrooms are expected to be luxurious, have superior services and staff are expected to be multilingual. Hotel is expected to have doormen and dedicated concierge staff.
Guest House Accommodation:
5 star: Top levels of service where nothing is too much trouble when it comes to guests requirements. Every bedroom should have its own private bathroom facilities. Highest quality beds and furnishings. Breakfast should include specials/home-made dishes, high quality ingredients, and fresh local produce.
HOTEL CLASS
Hotel star ratings are general quality indicators and should be regarded as just that - broad guidelines in measuring a hotel’s general quality, amenities, and customer satisfaction; ratings are not meant to be perfectly precise critiques. All the amenities and services that a resort offers may not necessarily be reflected in star ratings. Due to differing parameters and criteria from resort to resort, along with the incredibly wide range of customer preferences and individual expectations, and stating the fact that these ratings are general in nature, Area Travel International cannot guarantee exact accuracy in every element of all ratings
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Five Star: Exceptional
Five-star hotels are characterized by the best in luxury, service, location, fine dining with exquisite menus and often-famous chefs, and exceptional convenience and comfort. They achieve excellence in every facet of hospitality and are known for their superb craftsmanship in architecture, landscaping, interior design, and exquisite taste. This elegant ambience carries throughout the rooms, lobbies, facilities, and outer grounds. The highest quality linens, bedding, flooring, and amenities are used. Expect high-speed internet access, CD/DVD sound systems (mostly but not always), and 24-hour room service, along with gourmet dining, butler service in some hotels, and original wall art, flowers, and elegant room décor. Generally offered are special guest access to golf courses, luxury spa services on site, the latest in fitness center and gym facilities, tennis courts, and several multiple-purpose pools, concierge services and complete hotel services. These hotels may be larger (most commonly the case) or smaller for certain intimate luxury properties. Excellent business centers and meeting facilities are usually present in the larger properties. Landscaping and grounds are elegantly designed and meticulously groomed.
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- Reception opened 24 hours, multilingual staff
- Doorman-service or valet parking
- Concierge, page boy
- Spacious reception hall with several seats and beverage service
- Personalized greeting for each guest with fresh flowers or a present in the room
- Minibar and food and beverage offer via room service during 24 hours
- Personal care products in flacons
- Internet-PC in the room
- Safe in the room
- Ironing service (return within 1 h), shoe polish service
- Turndown service in the evening
- Mystery guesting
